Concierge support

Direct communication channels

Dedicated assistance for sizing inquiries, batch availability, and tracking. Responses are processed within 24 hours.

Fulfillment specifications

Order processing and transit

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Dispatch protocol

International transit

Returns and exchanges

Orders are dispatched within 48 hours in custom matte archive packaging with complete tracking.

Secure global courier shipping with prioritized customs clearance for limited capsule drops.

14-day exchange window for original condition batch items backed by direct return authorization.